Turn Aged A/R Into Cash Flow - Without Replacing Your Team
We specialize in the "Death Zone" - the 60-180+ day aged A/R and denied claims that internal teams don't have time to chase. We act as a specialized cleanup crew, not a replacement.
- 95%+ Clean Claims
- HIPAA Aligned + BAA
- No Long-Term Contract
✓ 100% Risk-Free: No recovery = no fee. No upfront costs. No long-term contract.
Calculate Your Hidden Revenue
See how much aged A/R revenue you could recover. Adjust the sliders to match your practice.
Potential Annual Recovery
Frequently Asked Questions
Everything you need to know about our A/R recovery services
How is this different from hiring a new biller?
We don't replace your biller - we supplement them. Your current team handles new claims and day-to-day billing. We focus exclusively on the 60-180+ day aged A/R that's already been worked but needs specialized attention. Think of us as a specialized cleanup crew, not a replacement.
What if we use SimplePractice or TherapyNotes?
We work with all major EMR/PM systems including SimplePractice, TherapyNotes, Kareo, and others. Our team is trained on behavioral health-specific platforms and can integrate seamlessly with your existing workflow. We'll work within your system - no migration required.
How long does the 20-claim pilot take?
Typically 2-4 weeks from start to finish. We'll analyze your 20 most challenging aged claims, work them through our recovery process, and provide a detailed report showing exactly what we recovered and how. This gives you a clear ROI picture before committing to a full engagement.
Do you replace our current billing team?
No. We work alongside your existing team. Your biller continues handling new claims, patient billing, and day-to-day operations. We only touch the aged A/R (60-180+ days) that requires specialized denial management and payer appeals expertise. Your team stays intact.
What's your success rate with aged A/R?
We maintain a 95%+ clean claims rate and typically recover 40-60% of aged A/R that was previously considered "dead." Results vary by payer mix and claim complexity, but our specialized focus on behavioral health denials gives us a significant advantage over general billing services.
How do you ensure HIPAA compliance?
We operate with strict HIPAA-aligned processes including Business Associate Agreements (BAAs), MFA-protected EMR access, restricted PHI access based on role, and comprehensive audit trails. No PHI is stored on personal devices or in email. We're happy to provide our security documentation and compliance certifications upon request.
Where can I follow Velden Health on social media?
Stay connected with Velden Health for industry insights, tips, and updates! Follow us on: LinkedIn for professional updates, YouTube for educational content, Twitter/X for quick tips, Instagram for behind-the-scenes, and TikTok for short-form content. We share denial management tips, RCM best practices, and behavioral health billing insights.
Industry-Backed Recovery Performance
We focus on the aged A/R that internal teams don't have time to chase
67% of behavioral health claims over 90 days are never collected, according to MGMA data. Most practices simply write them off.
Average denial rate in Illinois: 15-18% for behavioral health claims, with BCBS IL and UnitedHealthcare showing the highest denial rates among major payers.
Specialized AR recovery teams achieve 55-65% recovery rates on claims between 60-180 days old, compared to 12% recovery by internal staff who lack dedicated bandwidth.
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